Frequently Asked Questions
Yes, absolutely. We are committed to offering only 100% authentic and verified products. All items are sourced directly from authorized distributors and reputable manufacturers. We never sell counterfeit or imitation products.
Minoxidil is a topical solution applied directly to the scalp. Here’s a simple guide:
- Ensure your scalp is clean and dry.
- Apply the recommended amount (usually 1mL) to the affected areas.
- Massage gently and allow it to dry for 2-4 hours.
- Use consistently twice daily (or as directed) for at least 4-6 months to see visible results.
Always read the product instructions and consult a healthcare professional if you have any concerns.
We offer several convenient payment options for customers in Bangladesh:
- Cash on Delivery (COD) – Pay when you receive your order.
- Mobile Banking – bKash, Nagad, Rocket.
- Credit/Debit Cards – Visa, Mastercard, Amex via secure gateway.
All payments are processed securely, and your information is never shared with third parties.
Orders are processed within 1-2 business days. Delivery times vary by location:
- Dhaka city: 1-3 business days
- Other major cities: 2-5 business days
- Remote areas: 5-7 business days
You will receive a tracking number once your order is shipped.
If you receive a wrong or damaged product, you may request an exchange within 3 days of delivery. An unboxing video is required as proof. We do not accept returns for opened or used products. Please refer to our Refund & Returns Policy for full details.
Important: Always inspect the product in the presence of the delivery personnel. Once the courier leaves, no claims can be accepted.
Yes, many men use minoxidil to promote beard growth. However, it is important to use it with caution:
- Apply only to the beard area, not inside the mouth or on sensitive skin.
- Start with a lower concentration (2% or 5%) and monitor for irritation.
- Consistency is key – results typically appear after 3-6 months.
We recommend consulting a dermatologist before starting any off-label use.
Currently, we only deliver within Bangladesh. We are working to expand internationally in the future. For any special inquiries, please contact us directly.
Some users may experience mild side effects such as scalp itching, dryness, or initial shedding. These usually subside after a few weeks. Serious side effects are rare but can include dizziness or unwanted hair growth. If you experience severe irritation or any concerning symptoms, discontinue use and consult a healthcare professional immediately.
We’re here to help! You can reach us via:
- 📧 Email: info@minoxidilbangladesh.com
- 📞 Phone: 01800000883
- 📍 In-person: 321/E, Dhaka, Bangladesh (by appointment)
Our support team responds within 24 hours on business days.
Yes! We occasionally run promotions and offer discounts for bulk orders. Follow us on social media or subscribe to our newsletter to stay updated on exclusive deals. We also have a loyalty program for repeat customers – ask us for details!
Still have questions?
We’re happy to help you. Contact us directly and we’ll get back to you as soon as possible.
📧 info@minoxidilbangladesh.com
📞 01800000883
📍 321/E, Dhaka, Bangladesh